Sign In

Frequently Asked Questions – Chefs

What is PersonalChef.pro?

PersonalChef.pro is the personal chef portal where Guests can find the chef who can provide the needed service in terms of location, type of service, cuisines, price, etc.

How does PersonalChef.pro work for Chefs?

If you are a chef and want to be listed on the website, you have to register and supply all the requested information in My Profile including the About Me section.
After you register, you will need to add one or more listings (i.e. private chef service, cooking class, etc.).

You also have a dashboard to monitor every aspect, including active and pending listings, booking requests, reviews, availability calendar, etc.

What are the fees to add listings?

There’s a free package that is available for the first 6 months without the need for a credit card, to let you test the PersonalChef.pro website. There are two other paid annual plans.
Based on the plan that you have subscribed to, you will be allowed to insert one or more listings for your services, that will be available on the PersonalChef.pro website for a defined period.

Are there any fees for each booking?

No, there are no booking fees, the chefs are in direct contact with customers from the moment a request is made and manage payments directly with customers.

What information is most important when adding a listing?

Since we rely on Google and other search engines to show up in the search results, you should insert the keywords that you think people are searching for, mainly in the Listing Title and in the Details Description.
You should also insert, as the last paragraph of the Details Description, the cancellation policies that you apply to your service.
For cooking classes, see this listing as an example https://personalchef.pro/listing/traditional-italian-cooking-class-lake-maggiore/
For private chef services, see this listing as an example https://personalchef.pro/listing/personal-chef-lake-maggiore-and-lake-como/

How can I define the listing availability?

The Chef can mark the dates on which he/she’s unavailable in the availability calendar.
Furthermore, the Chef can define if the listing service
1. is available in specified time slots or
2. the guest can freely choose the time he/she prefers.
The first method can be used for example for cooking classes that take place at a specific time, the second method for example can be used for private chef services.

How does the booking process work?

The Chef can add a listing and accept bookings with two different options:
1. the booking request feature
2. the instant booking feature
With the booking request option, the chef will receive an email request with the reservation details and he/she has to approve or reject it manually. The guest receives an email once the booking is approved or denied.
With the instant booking option, when the guest inserts the booking, an immediate confirmation is sent to the Guest and the Chef receives an email about the new booking.

I don’t want to use the PersonalChef.pro booking system, is it possible?

The Chef can decide not to manage the bookings on PersonalChef.pro and only to receive service requests by email from the Guest, and then manage reservations manually in an external system.

In this case, when the chef creates a new listing, he needs to turn on the Enable Contact Widget and turn off the Booking. In this way, the client will be able only to fill out the contact form with the inquiry that will be sent by email to the chef.

Can I import/export calendars?

Yes, you can export your calendar via the iCal link to other platforms.
If you want to import a calendar, remember that the import Ical function only imports full-day events and marks the corresponding date as unavailable.

Pay attention that if you have more than one listing, you have one different calendar for each listing.
You can then export to a common external calendar, such as a Google calendar, to have a comprehensive view of all the bookings present in the different listings.